🔐 Your Data & Your Choices

averpvp™ · Privacy Policy

When you explore our drinkware collection, place an order, or contact customer support, personal information helps us provide shopping services and respond to your requests.

This policy explains how averpvp™, operated by Changsha Pingzhang Electronic Technology Co., Ltd., collects, uses, shares, and retains that information, along with the privacy choices available to you.

🧾 Information We Handle

The information involved depends on your interaction with our store. It may come directly from you, through website technologies, or from providers supporting payments and delivery.

Information Category	Examples
Contact Details	Name, email address, and telephone number
Billing & Shipping	Billing address, delivery address, and information needed to deliver an order
Purchase History	Selected drinkware, quantities, order numbers, payment status, tracking, returns, and refunds
Customer Correspondence	Questions, messages, and photos or videos submitted for assistance
Device & Browsing Data	IP address, browser type, device details, cookie identifiers, and website interactions

When submitting photographs of damaged drinkware or another product concern, avoid including unrelated people, documents, or personal information.

💳 Payment Information

Shopify and the payment providers available at checkout process the information required to complete transactions. We receive payment status and related order information to administer purchases and investigate inquiries.

Never email full card numbers, security codes, passwords, or one-time verification codes to customer support.

⚙️ Why We Process Information

Purpose	How Information Helps
Complete Purchases	Confirm payments, prepare orders, arrange delivery, and send shipment updates
Provide Assistance	Answer product questions and handle concerns, replacements, returns, refunds, or disputes
Operate the Website	Support carts and checkout, remember preferences, and identify technical issues
Improve Services	Understand website performance and shopping activity
Protect Customers	Detect suspected fraud, investigate unauthorized activity, and maintain security
Maintain Required Records	Meet applicable accounting, recordkeeping, and legal obligations
Communicate With You	Send service messages and permitted promotional communications consistent with your choices

🍪 Cookies & Shopping Settings

Cookies and similar technologies may be used for:

✓ Essential website and checkout functions
✓ Saved preferences and shopping settings
✓ Security and fraud prevention
✓ Analytics and service improvements

You can manage preferences through available website controls and your browser settings. Where consent is required, optional technologies are subject to your consent.

Restricting certain cookies may affect your cart, saved settings, or other website features.

🔗 When Information Is Shared

Relevant information may be provided to services supporting our store.

E-commerce Platforms
Website hosting, checkout, and order administration.

Payment Providers
Transaction authorization, processing, verification, and refunds.

Shipping & Fulfillment Partners
Preparing, transporting, and delivering purchases.

Communication Services
Customer correspondence and permitted email communications.

Analytics & Security Providers
Website measurement, technical assistance, and protection.

The information shared depends on the function performed and the purpose of the disclosure. We may also disclose information where necessary to comply with legal obligations, respond to lawful requests, investigate fraud, or protect rights.

🛍️ Shopify & Other Providers

Our store uses Shopify to support online purchases and website operations. Shopify and payment providers may also process information under their own privacy notices, depending on their role.

External links or integrations may connect you to services with separate terms and privacy practices. Review the relevant provider’s policies when interacting with those services directly.

🗂️ Retention of Personal Information

We keep personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on:

• Order completion and after-sales assistance.

• Accounting and transaction record requirements.

• Returns, refunds, and dispute handling.

• Fraud prevention and service protection.

• Applicable legal obligations.

Different types of information may be retained for different periods according to their purpose and relevant requirements.

🌎 Processing in Different Countries

Our operating company is based in China. The platforms and providers supporting our store may process or store information in other countries.

Where required, applicable safeguards are used for international transfers. Processing locations depend on the services involved in your purchase or interaction with us.

🧑💻 Your Privacy Options

Depending on your location and applicable law, you may have rights concerning your personal information.

Right or Choice	What It May Include
Access	Request information about the personal data we hold about you
Correction	Ask us to update inaccurate information
Deletion	Request removal, subject to applicable exceptions
Copy & Portability	Obtain eligible information in an available format
Restriction or Objection	Request limits on certain processing
Withdraw Consent	Withdraw permission where processing relies on consent

Where applicable, you may also have rights to opt out of sale, sharing, or targeted advertising as defined by relevant law.

✉️ Submit a Request

Email service@averpvp.com and describe your request.

We may need to verify your identity or confirm your authority to act for another person. We will respond within applicable legal time limits.

Some information may need to be retained to meet legal obligations or resolve disputes. Where available, you may also raise a concern with the relevant privacy authority.

💌 Email Preferences

Use the unsubscribe option in promotional emails if you wish to stop receiving marketing messages.

Necessary service communications may continue, including:

Order Confirmations · Payment Notices · Shipping Updates · Return Instructions · Support Replies

Unsubscribing from marketing does not prevent us from communicating about an existing purchase or support request.

🛡️ Safeguarding Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No online transmission or storage system can guarantee complete security. Use the appropriate checkout and support channels, and provide only the information necessary for your purchase or request.

🧸 Children’s Information

Our store is not directed to children. We do not knowingly collect children’s personal information in violation of applicable law.

If you believe a child has submitted personal information improperly, contact us so we can review the situation and take appropriate action.

🔄 Updates to This Policy

We may revise this policy when our services, technology, data practices, or applicable requirements change.

Updated versions will appear on this page, with additional notice where required.

💬 Privacy Assistance

For questions about how your information is handled or to exercise an available privacy right:

✉️ Email: service@averpvp.com
☎️ Telephone: +86 178 9644 7420

Explain your concern and include only the details needed to identify the relevant interaction. An order number may help with a purchase-related request.

🏢 Responsible Business

averpvp™ is operated by Changsha Pingzhang Electronic Technology Co., Ltd., which is responsible for personal information handled in connection with the store as described in this policy.

Business Information	Details
Brand Name	averpvp™
Legal Company Name	Changsha Pingzhang Electronic Technology Co., Ltd.
Owner	Hu Jianguo
Privacy & Customer Support Email	service@averpvp.com
Contact Number	+86 178 9644 7420

📍 Registered Business Address
Room G244, Unit 1810, Buildings 12, 13, & 15, Fangmaoyuan (Phase II), No. 1177 Huanhu Road, Tianding Subdistrict, Yuelu District, Changsha City, Hunan Province, China

averpvp™ · Personal Information · Privacy Choices · Customer Support

For privacy inquiries, contact service@averpvp.com.